Privacy policy

NepalBeadShop.com (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). NepalBeadShop.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase on NepalBeadShop.com, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand how your personal information will be collected, used, and disclosed.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include de-identified or anonymous data. Depending on how you interact with NepalBeadShop.com and your location, we may collect contact details such as your name, billing and shipping address, phone number, and email address. We may also collect financial information, including credit or debit card details, transaction information, payment confirmations, and other payment-related data. Account information such as your username, password, security questions, preferences, and settings may also be collected. Transaction information, including the products you view, add to your cart, purchase, return, exchange, or cancel, is collected as well. Communications you send to us, such as customer support inquiries, are also part of the information we collect. Device information, including your IP address, device type, browser type, network information, and other unique identifiers, may be collected automatically. Finally, we collect usage information that details how you interact with the Services, including navigation, clicks, and browsing activity.

2. Sources of Personal Information

We may collect personal information directly from you when you create an account, make a purchase, communicate with us, or otherwise provide information. Personal information may also be collected automatically through your use of our Services, including cookies and similar technologies. We may receive personal information from service providers who perform functions on our behalf, such as payment processing, shipping, analytics, IT management, and customer support. In some cases, personal information may be collected from our business partners or other third parties for marketing or service purposes.

3. How We Use Your Personal Information

We may use your personal information to provide, tailor, and improve the Services, including processing orders, managing accounts, arranging shipping, facilitating returns or exchanges, sending notifications, and creating a personalized shopping experience. We may use your personal information for marketing and advertising purposes, including sending promotional emails, text messages, or online advertisements based on your activity and purchases. Personal information may also be used for security and fraud prevention, including account authentication, detection of fraudulent activity, and maintaining a secure shopping environment. Additionally, we use personal information to communicate with you, provide customer support, respond to inquiries, and comply with applicable legal requirements, including responding to law enforcement requests and enforcing our policies.

4. How We Share Personal Information

We may disclose your personal information with Shopify and other service providers for purposes such as payment processing, IT management, data analytics, shipping, cloud storage, and customer support. We may share personal information with business and marketing partners for personalized advertising and promotional purposes; you may opt-out of targeted advertising through Shopify or your device/browser settings. Personal information may be shared with your consent, for example, to facilitate shipping or through social media integrations. We may share information within our affiliates or corporate group for business purposes and in connection with business transactions, such as mergers, acquisitions, or legal obligations.

5. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services, including features such as personalized advertising. Information you submit to the Services may be shared with Shopify and third parties located outside your country. To learn more, visit Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy

6. Third-Party Websites and Links

NepalBeadShop.com may provide links to third-party websites or platforms. We are not responsible for their privacy practices, security, or the content on these sites. Please review the privacy policies and terms of use of any third-party website you visit.

7. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided information to us, please contact us to request deletion.

8. Security and Retention

While we implement reasonable security measures, no system is completely secure. Personal information may not be fully protected in transit or storage. We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, delete, correct, or request portability of your personal information. You may opt-out of the sale or sharing of your personal information for targeted advertising and manage your communication preferences, including unsubscribing from promotional emails. Certain rights may require identity verification or may be limited by law.

10. Complaints

For complaints about how we process your personal information, please contact us at nepalbeadshop7@gmail.com . You may also contact your local data protection authority depending on your jurisdiction.

11. International Transfers

Your personal information may be stored, processed, or transferred outside your country, including the United States. Transfers from the EU or UK rely on recognized transfer mechanisms, such as Standard Contractual Clauses or equivalent safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational, legal, or regulatory reasons. Updated policies will be posted on NepalBeadShop.com with a revised “Last Updated” date.

13. Contact Information

Questions regarding this Privacy Policy or your personal information can be directed to: NepalBeadShop.com at the following Email: nepalbeadshop7@gmail.com